Privacy Policy

At Sanadhalayam, we value the trust you place in us. Protecting your personal information is a responsibility we take seriously. This Privacy Policy explains how we collect, use, and safeguard the data you share with us through our website and donation channels.

1. Information We Collect

• Personal Information: We may collect details such as your name, email address, phone number, and postal address when you make a donation, register as a volunteer, or contact us.
• Payment Information: Donations made through our website are processed securely by our payment partner, Razorpay. We do not store any credit/debit card or bank account details on our servers.
• Technical Data: Our website may automatically collect limited technical information such as browser type, device, and pages visited to help us improve our website performance.

2. How We Use Your Information

• To process your donations and send official receipts or acknowledgments.
• To keep you informed about our initiatives, events, or campaigns — only if you have chosen to receive such updates.
• To comply with legal, financial, and reporting obligations as a registered charitable organization.
• To improve our communication and outreach efforts while maintaining transparency and accountability.

3. Data Security

We employ industry-standard security practices to protect your data from unauthorized access, alteration, or disclosure. All online payments are securely handled through Razorpay’s PCI-DSS compliant systems, ensuring your financial details remain protected.

4. Cookies and Analytics

Our website may use cookies to enhance user experience, analyze site traffic, and understand visitor interactions. You can choose to disable cookies through your browser settings; however, this may affect certain site functionalities.

5. Information Sharing

We do not sell, trade, or rent personal information to anyone. Your data may be shared only with trusted service providers (such as Razorpay or communication partners) who assist us in our operations — and only to the extent necessary to deliver their services.

6. Your Consent

By using our website or providing your personal information, you consent to the terms of this Privacy Policy. You may withdraw your consent for communications at any time by contacting us.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or service changes. The revised policy will always be available on this page with the updated date.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal data, please reach out to us at:
Email: info@sanadhalayam.org
Address: Sanadhalayam, Near RCC, Thiruvananthapuram, Kerala, India.